Refund Policy

Payments for LeapLearn are currently processed by Razorpay, a licensed payment aggregator regulated by the Reserve Bank of India. Razorpay handles billing, UPI/card processing, and GST-compliant invoicing on our behalf. When you subscribe, your payment is processed through Razorpay's secure checkout, and your invoice is issued in LeapLearn's name.

Paddle (Paddle.com Market Limited) will be introduced as an additional payment option for international customers in a future release — it is not yet active. All current subscriptions, including any shown as billed via Paddle in older records, are processed via Razorpay.

For any billing enquiries, including questions about a specific charge, please email our support team at support@drisht.com.

Prices displayed on our pricing page are inclusive of 18% GST unless stated otherwise. The final amount charged is shown clearly at Razorpay checkout before you confirm payment.

• Starter — ₹299/month or ₹2,499/year (incl. GST)
• Pro — ₹999/month or ₹7,999/year (incl. GST)
• Explorer — ₹1,999/month or ₹14,999/year (incl. GST)
• Institute — ₹399/student/month or ₹4,549/student/year (incl. GST, minimum 50 students)

Every new account gets a 7-day free trial on any plan — no charge until the trial ends. During the trial you have full access to all features of the plan you selected:

• Starter: 3 chapters of your choice from your standard's SSC/HSC Maharashtra syllabus, all active-learning interaction types, mastery tracking and spaced revision.
• Pro: Full SSC & HSC Maharashtra syllabus for your standard, unlimited topics, Socratic AI tutor, mistake journal, and parent daily reports.
• Explorer: Everything in Pro, plus AI-generated lessons on any topic (up to 5 per month).
• Institute: Everything in Pro for every enrolled student, plus a teacher dashboard, batch analytics, and parent auto-reports.

Because a genuine free trial is available to every user before any charge is made, we consider this a sufficient opportunity to evaluate the product before purchase.

All payments for LeapLearn paid plans are non-refundable. By subscribing you acknowledge that you have had the opportunity to try the product for free and are satisfied with its quality and fit for your needs.

• Monthly plans: Cancel any time from your account settings. Access continues until the end of the current billing period. No partial-month refund.
• Yearly plans: Cancel any time. Access continues until the end of the annual period. No pro-rated refund for the unused portion of the year.
• Plan changes: You may upgrade or downgrade between Starter, Pro, and Explorer, provided your subscription is card-based and not past due. UPI-based subscriptions cannot be changed in place due to a payment-network restriction on UPI mandates — cancel and start a new subscription instead to switch plans. Changes take effect immediately once you're on a paid (non-trial) plan; during your free trial, a plan change takes effect when the trial ends. Billing period (monthly/yearly) cannot be changed as part of an upgrade or downgrade — cancel and re-subscribe to switch billing period.

• Duplicate charge: If you were billed twice for the same period due to a technical error, we will refund the duplicate amount in full via Razorpay.
• Extended outage: If LeapLearn is unavailable for more than 72 consecutive hours in a billing period, you may request a pro-rated credit for the affected days.

To raise either of these, or for any other billing query, email support@drisht.com within 14 days of the incident with your registered email and a brief description. We respond within 3 business days.

Refunds are not issued for accounts suspended or terminated due to violations of our Terms of Service.